I placed an order for more than $100 in beauty products from Beauty.com on March 15th, after seeing their ad for a free gift with a purchase of over $100. I really only wanted one thing, but they suckered me to spend $100.
I got three products from that order and one of the things I ordered, a $26 item, as well as a free gift with purchase, were put on back order. Three weeks passed and I finally sent an email just to get an update on when I could expect those items and my free gift, which was supposed to be a cosmetics bag filled with free samples. It's been almost a week and they have not replied. Not only that, they posted a charge to my credit card this past Wednesday and then withdrew it, as if to test that I still had credit or something.
No email reply to my request, which was very polite. I will never purchase anything from their site again and I recommend anyone looking for beauty products go elsewhere.
Sephora.com, Amazon.com, anywhere else. The order I made was to treat myself to something nice, not another headache in my life trying to chase down something that's supposed to pamper me and make me feel better about myself.
Monetary Loss: $26.